Frequently Asked Questions

Most organizations are up and running within 2-4 weeks. Our implementation process includes:

• Initial setup and configuration (3-5 days)
• Data migration from existing systems (if applicable)
• User account creation and permissions setup
• Training sessions for administrators and users
• Go-live support and follow-up

We work with your schedule to minimize disruption and ensure a smooth transition.

Comprehensive training is included with every BoardFusion implementation:

• Administrator Training — Full system configuration and management (2 hours)
• Secretary Workshop — Complete workflow training for board secretaries (2-3 hours)
• Board Member Orientation — Quick introduction for board members (30 minutes)
• Refresher Sessions — Available whenever needed

Training can be conducted on-site or remotely via video conference.

Yes! We help migrate your existing board documents, templates, and historical records during implementation. This includes previous meeting minutes, agendas, document templates, member information, committee structures, and historical board packs.

Absolutely! BoardFusion is fully responsive and works on tablets, smartphones, and desktops. No special apps required — just log in through your web browser.

Yes! BoardFusion handles unlimited committees, sub-committees, and working groups. Each has its own meetings, documents, members, and separate access permissions.

Our live transcription captures meeting discussions in real-time using advanced speech recognition. Text appears on screen as speakers talk, with speaker identification. Transcripts are searchable and AI-powered summaries highlight key decisions.

BoardFusion supports PDF, Microsoft Office (Word, Excel, PowerPoint), images, and text files. All documents are automatically converted to PDF for consistent viewing in board packs.

Security is our top priority. BoardFusion includes encryption (TLS + AES-256), role-based access controls, multi-factor authentication, complete audit trails, and automatic session management. We also integrate with SSO systems.

Choose from cloud hosting (secure data centers with redundancy), on-premises hosting, or hybrid. We work with you to meet any data residency requirements.

Yes! Mark individual agenda items as confidential, control document-level access, exclude confidential items from standard minutes, and track who has accessed sensitive materials.

Pricing is tailored to your needs based on number of users, modules required, hosting preference, and support level. Contact us for a customized quote.

We provide email support (24h response), phone support, online resources, a dedicated account manager, and regular platform updates — all included.

Absolutely! We offer live demos, pilot programs, and proof-of-concept demonstrations customized to your requirements. Schedule a demo to see it in action.

Yes! Full integration including calendar sync with Outlook, SSO with Microsoft accounts, SharePoint document access, and Teams meeting links. See our Integrations page for details.

BoardFusion integrates with HR systems, SSO providers, document management systems, calendar systems, and email platforms. We work with your IT team for smooth integration.